Frequently Asked Questions

In addiction rehabilitation, inpatient or residential treatment is the most comprehensive form of treatment as it allows clients to fully focus on their recovery without the stressors and distractions of everyday life. Residential treatment offers various specialised therapeutic interventions and alternative therapies that are essential and beneficial for recovery. Moreover, clients receive round-the-clock care from qualified professionals which is particularly critical during the initial phase of recovery.

Our residential treatment programme is a minimum 8 weeks followed by a minimum 4 weeks of aftercare. However, the length will vary according to the time it takes for detoxification, the client’s history with addiction, severity of addiction, and the presence of co-existing medical, mental or behavioural health conditions. Details will be discussed with the client and family during admission.

The treatment programme at ARC is based on the globally recognized 12-step programme, in a holistic manner. Through a combination of group counselling, one-on-one counselling, psychoeducation, specialised therapeutic interventions and alternative therapies, clients learn trust, gain personal strength and acquire the tools to successfully manage their addiction. Our treatment programme is intensive and each day is structured. Alongside the traditional elements of treatment, we incorporate the following in our programme:

  • Cognitive Behavioural Therapy
  • Art Therapy
  • Body Work
  • Exercise and Fitness
  • Acupuncture
  • Massage
  • AA/NA Meetings
  • Relapse Prevention
  • Family Therapy

Below is a suggested list of items client may want to bring with them, as well as a list of things that will not be permitted:

Please bring with you:

  • Comfortable and appropriate clothing for everyday use
  • Casual wear for use during exercise/fitness sessions
  • Appropriate nightwear
  • Toiletries such as shampoo, shower gel, toothbrush, toothpaste, deodorant (non-aerosol), and mouth wash (non-alcohol)
  • Medication that you are currently taking, along with the doctor’s prescription. If you are on long-term medication, please bring enough for 8 weeks

Please note that we provide towels and bed linen, and a full laundry service. Therefore, please do not bring excessive amounts of clothing.

Items not permitted

  • Illicit drugs or alcohol
  • Medication that is not prescribed
  • Sharp objects such as scissors, knives, needles, and razor blades
  • Anything that can be used as, or presents as, a weapon
  • Any valuables

A detailed list will be provided before admission. Furthermore, if you are unsure of any items that you wish to bring, please check with our staff who will be happy to advise. All belongings will be searched on arrival.

Clients will be allowed to have 2-3 visitors (at a time) after the first 8-13 days, depending on which day of the week they are admitted. Visitors will only be allowed on Sundays between 11am-2:30pm, although in exceptional circumstances other times can be arranged via prior agreement.

Clients will be allowed to make or receive phone calls on designated days and timing, and under supervision. However phone calls will be made after the first 8-13 days, depending on which day of the week they are admitted. This is to allow clients time to settle into our program without any outside pressures.

Clients do not have access to the internet or TV during treatment. This is to allow the clients to focus on their recovery without any distractions. However, clients have access to communal audio/video equipment used for music and films at times indicated within the timetable.

We recognise that the transition back into everyday life can be daunting and difficult to manage. This is why we thoroughly prepare clients before departure and a personalised aftercare plan is developed by the focal counselor in conjunction with the medical and therapeutic team. The after-care programme provides the psychological and interpersonal support necessary for clients as they assimilate back into society. Although we have a minimum requirement of 4 weeks of aftercare, we advise clients to proactively engage in an intensive and ongoing follow-up programme to improve their chances of continuing recovery.

For most individuals in the process of addiction recovery, the journey is anything but a straight line. Even for the most determined person, the chronic nature of the disease is such that they are faced with ups and downs, successes and disappointments, and often instances of relapse. However, it is important to remember that relapse is not a sign of failure or something to be ashamed of. What is important is that the relapse is acknowledged and strong measures are taken to prevent it from happening again. Therefore, a relapse indicates that treatment needs to be reinstated immediately in order to get grounded in recovery.